If you don’t have the necessary policies and plans in place referred to in the AEO application, you will find these templates extremely useful. They will help you complete your AEO application using SafeguardAEO.

Simply download the required template and complete in line with the guidance.


If you don’t have the following policies in place you may find these templates helpful to utilise as part of your compliance and security process.

Customs procedures plan

This is not a requirement for completion of a successful AEO application but this plan could be used as an aide memoire when the audit visit is undertaken by HMRC Officers to your premises.


Suggestion of Detail to be covered in the Custom Procedures Document


AEO Security Declaration


Site Security Plan


STRA AEO Template


The Following Templates will be of use but not vital for AEO

Alcohol and Drugs Policy

Recognise that “problem drinking”, alcoholism and other drug dependencies are disorders of health and behaviour which can interfere with safe and responsible work performance, but which may be amenable to treatment.


Clear Desk Policy

A clear desk policy can be an import tool to ensure that all sensitive/confidential materials are removed from an end user workspace and locked away when the items are not in use or an employee leaves his/her workstation.


Code of Conduct

The purpose of this code is to provide a clear framework within which directors, employees and contractors are expected to conduct themselves.


Data Protection Policy


Disciplinary Procedure

Written disciplinary rules and procedures to deal with employee performance and conduct. Those rules are notified to staff upon employment.


Document Classification Policy

Providing fast, efficient, and cost-effective electronic services for a variety of clients worldwide. it is critical to set the standard for the protection of information assets from unauthorised access and compromise or disclosure.


Equal Opportunities Policy

This policy demonstrates that everyone should have equal rights to recognition of their human dignity, and to have equal opportunities to be educated, to work, receive services and to participate in society.


Harassment & Bullying Policy

This policy demonstrates that equality, diversity and inclusion are core values.


Health and Safety policy

This policy demonstrates an ongoing and determined commitment to improving Health and Safety at work throughout the Company.


HSE H&S Policy Template


Information Security Policy

The purpose of this policy is to provide a framework for establishing levels of information security. The information systems include but are not limited to computers, mobile devices, networking equipment, software and data.


Password policy

Direct From link from www.ncsc.gov.uk


Personal Equipment

This document provides policies, standards, and rules of behaviour for the use of personally-owned smart phones, laptops and/or tablets by Directors, employees and contractors.


Physical Security Policy – Statement of intent

This policy does not replace the Security and Threat assessment required as part of the Authorised Economic Operator procedure. It is intended that this document is appended to those documents. Physical security measures aim to either prevent a direct assault on our premises or reduce the potential damage and injuries that can be inflicted should an assault occur.


Remote Working Policy

The purpose of this policy is to ensure that all Directors, employees and contractors adopt this policy when working remote from the office in.


Encryption & Removable Media Policy

The purpose of this policy is to establish the types of devices and media that need to be encrypted and when encryption must be used. These guidelines have been established in order to protect the confidentiality of personal information on all company owned portable computers, electronic devices and media capable of storing electronic data.


IT Acceptable Usage

This Acceptable Usage Policy covers the security and use of all information and IT equipment.